Effective Date: September 3, 2024

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At Hydrotrac, we value the privacy of our customers, partners, and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our website, products, and any other services we provide.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, contact details (email, phone number), billing information, and any other information you provide when contacting us or using our services.

• Technical Information: We collect data such as IP addresses, browser types, and operating systems automatically when you visit our website. This data helps us improve our online services and customer experience.

• Usage Information: Information about your interactions with our website, such as pages visited, time spent, and links clicked.

2. How We Use Your Information

Hydrotrac uses your information for the following purposes:

• Service Delivery: To provide, maintain, and improve our products and services.

• Customer Support: To respond to your inquiries, provide technical support, and manage your account.

• Marketing: With your consent, we may use your contact information to send you promotional materials or updates about our services.

• Legal Compliance: To comply with legal obligations and protect our rights or the rights of others.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors or IT support.

• Legal Authorities: If required by law or to protect our legal rights, we may disclose your information to government entities or other authorized parties.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand how users interact with our site and enable us to provide a more personalized experience. You can manage your cookie preferences through your browser settings.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measures are perfect, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request corrections to any inaccurate or incomplete information.

• Deletion: Request the deletion of your personal information, subject to legal obligations.

• Opt-Out: Withdraw your consent for marketing communications at any time.​

To exercise these rights, please contact us.

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7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.

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By using our services, you agree to the terms outlined in this Privacy Policy.